At Hatoss, we aim to provide the best possible customer experience by offering fast and affordable shipping options. We ship both domestically within the USA and internationally to countries all around the world. Our shipping policy outlines the details of our shipping process and what you can expect when you place an order with us.
PROCESSING TIME
After you place an order on our website, https://hatoss.com/, it will take 2-3 business days for us to process it. Business days are Monday through Friday, excluding weekends and holidays. During this time, we will verify your payment information and prepare your order for shipment.
SHIPPING TIME
Once your order has been processed, it will be shipped from our warehouse in the USA. The shipping time will vary depending on your location:
- USA: 4-10 business days
- Worldwide: 10-25 business days
SHIPPING FEE
We offer a flat shipping fee of $4.95 within the USA and $8.95 for worldwide shipping. This fee will be automatically calculated during checkout and added to your total order amount.
SHIPPING TAX
Please note that there may be additional taxes and customs duties applied to your order, depending on your country of residence. These fees are the responsibility of the customer and will not be covered by Hatoss.
CONTACT US
If you have any questions or concerns about your order, please don’t hesitate to reach out to us at [email protected]. Our customer support team is available during business hours, Monday through Friday, to assist you.
We hope you enjoy your shopping experience with Hatoss and we look forward to serving you soon.